curl --request GET \
  --url https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.comm.com/api/v1/voice/agents/classifiers/call-outcome/definitions")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "definitions": [
    {
      "description": "Select this ONLY if:\n- User explicitly agrees to the product or service\n- User gives clear confirmation to proceed\n- User accepts the offer\nIMPORTANT: General engagement, neutral responses, or inability to act immediately should NOT be counted as interest without explicit agreement to the product/service",
      "format": "outcome: interested\nreason: (why you think the user is interested)"
    },
    {
      "description": "Select this ONLY if:\n- User does not have enough money",
      "format": "outcome: not_qualified\nreason: (why you think the user is not qualified)"
    },
    {
      "description": "Select this ONLY if:\n- User mentions a bad experience with the product/service\n- User expresses frustration or disappointment with the product/service\n- User shares a negative story or feedback about the product/service\nIMPORTANT: DO NOT select if the user is interested or explicitly declines",
      "format": "outcome: burned_experience\nreason: (why you think the user had a burned experience)"
    },
    {
      "description": "Select this ONLY if HAVE AT LEAST 3 TURNS IN THE CONVERSATION AND :\nDO NOT SELECT IF CONVERSATION IS SHORT OR USER DID NOT EXPRESS ANY EXPLICIT INTEREST OR DISINTEREST\n- MUST HAVE AT LEAST 3 TURNS IN THE CONVERSATION\n- User explicitly says they're not interested\n- DO NOT select if the user said \"I'm busy\" or \"call me later\" without further engagement\n- DO NOT select if user only had 2 turns (\"user:\") or less! f.e: \"user: This is..\" is not not_interested outcome\n",
      "format": "outcome: not_interested\nreason: (why you think the user is not interested)"
    },
    {
      "description": "Select quick_hangup ONLY IF ANY OF FOLLOWING CONDITIONS ARE MET:\n- SELECT IF USER HANGS UP QUICKLY AFTER AGENT STARTED SPEAKING\n- IF the user hangs up without saying anything meaningful and agent spoke - it's probably quick_hangup\n\n**ONLY USE THIS quick_hangup outcome if \"user:\" AND \"agent:\" exist in transcript**\n\nDO NOT SELECT quick_hangup if you do not see \"agent:\" in transcript!\n\nexample for quick_hangup outcome:\n1. user: Hello\nagent: Hi, I'm calling you about...\n<end of call, user hangs up quickly>\n\n\n",
      "format": "outcome: quick_hangup\nreason: (why you think the user hung up quickly)"
    },
    {
      "description": "Select this ONLY if:\n- The user speaks and theres no \"agent:\" at all in transcript!!.\n- Only for cases where there might be a technical issue with agent. if the agent didnt have a good sales pitch its not agent_issue!\n- if the user repeatedly says \"hello\" or \"are you there?\" theres an agent issue.\nIF USER HANGS UP ON AGENT AFTER AGENT STARTED SPEAKING INITITALLY DO NOT SELECT agent_issue.\n\nEXAMPLE for agent_issue outcome:\n1. user: Hello\n<end of call, agent did not respond at all, user hangs up quickly before agent speaks>\n",
      "format": "outcome: agent_issue\nreason: (why you think the user hung up quickly)"
    },
    {
      "description": "Select this if ANY of these occur:\n- The call reaches an automated voicemail or messaging system.\n- The call is answered by an automated system or machine response (not a human).\n- You hear a pre-recorded menu options or instructions.\n- If the user said hello or similar, it can't be a voice mail.\n- The speaker is primarily pronouncing numbers (e.g., leaving a phone number).\n- The user said \"I'm not available right now\" or \"Answer machine..\" or similar without further engagement.\nIMPORTANT:\n- DO NOT select if the user answering and taking messages\n- DO NOT select if the user said ONLY greetings or \"hello\" without further engagement\n\nExamples of voice_mail outcome:\n- Es el servicio de contestador para 3...\n- Encuentra disponible.\n",
      "format": "outcome: voice_mail\nreason: (why you think the call reached voicemail)"
    },
    {
      "description": "Select this ONLY if:\n- User explicitly requests a callback\n- User suggests a specific time for future contact\n- User says something like \"call me tomorrow/next week/etc.\"\n- User says he's busy right now.\n- Call ended reason is not \"customer-did-not-answer\"\nIMPORTANT:\n    - DO NOT select night hours (after 9 PM or before 9 AM) for callback\n    - Must include specific date/time information when user provides it\n    - You need to provide date and time in the user's timezone\nNote: If only date is provided without time, use format YYYY-MM-DD",
      "format": "outcome: call_me_later\ncall_me_back_at: YYYY-MM-DD HH:mm:ss\nreason: (why you think the user wants a callback)"
    },
    {
      "description": "Select this ONLY if:\n- User explicitly asks to not be called again\n- User requests removal from call list\n- User states they don't want to receive any future calls\nIMPORTANT: Must be an explicit request, not just current rejection",
      "format": "outcome: do_not_call\nreason: (why you think the user doesn't want to be called)"
    },
    {
      "description": "Select this ONLY if:\n- User shows some interest but is not fully committed\n- User asks for more information or details\n- User expresses uncertainty or hesitation\n- User asks for a follow-up or more time to think\nIMPORTANT:\n- DO NOT select if the user explicitly declines or says they're not interested",
      "format": "outcome: maybe_interested\nreason: (why you think the user is maybe interested)"
    },
    {
      "description": "Select this ONLY if:\n- User mentions any audio issues\n- User complains about not hearing the agent\n- User expresses frustration about the call quality\nIMPORTANT: DO NOT select if the user is not interested or explicitly declines",
      "format": "outcome: audio_issue\nreason: (why you think the user had an audio issue)"
    },
    null,
    null,
    null,
    null
  ]
}

{
  "message": "<string>"
}